Green Travel Transformation, Germany
An increasing number of people is aware of the ecological and social aspects of their travel decision. But often, sufficient information about how to realise this wish is missing. Travelers and travel agencies often lack the necessary knowledge about sustainable holiday offers or the offers are not visible, because they are not labeled.
Travel companies are challenged to classify sustainable trips and to integrate them into their information- and booking systems in such a way to make them visible for sales persons and travelers.
The about 10.000 German Travel Agencies are an essential sales channel for sustainable trips. In order to ensure an optimal consulting in the travel agencies the travel marketing has to be more sensitized about sustainable trips and the mentioned barriers have to be removed.
The project starts with three measures:
- Identification of fields of acitivity with an eye for sustainability and of the transformation potential in the travel industry
- Visualization of sustainable offers in the travel marketing
- Mediation of knowledge concerning sustainability to the travel industry in general and especially to the travel marketing
The touristic 'jungle' of eco- and sustainability labels counts about 180 different labels which are difficult to differentiate also for experts. Therefore, the projects aims at developing and implementing the methodological basis for the evaluation and hierarchy of current assessment systems for sustainable products and offers, in order to improve the transparence of sustainable labels.
Furthermore, coaching programs shall contribute to the sensitivation and long-term transformation of work and consulting routines. By communicating with the practice the project will develop several training courses.
Project goals:
The main objective of the projects is the increasing sale of sustainable trips. In order to reach that goal trip offers should become more visible (marking) and bookable (via information and booking systems). It is urgently necessary that during consultation the topic sustainability is addressed. Therefore an industry standard for the continuous sustainability sensitivation should be established.
If travelers receive qualified information from the travel agents they will see the chances and benefits of sustainable tourism and will make more decision in favour of sustainable trip offers. In the long term the share of sustainable trips will increase.
News about this project
An industry first: Consistent label for sustainable travel offer
Climate-Customer-Communication - Panel discussion about sustainability in travel sales on the ITB
Green Travel Transformation: Multi-Stakeholderdialog in Berlin
Project profile
Project location
GermanyProject sponsors
Project start
01/05/2015Project duration
3 yearsProject coordinator
Leuphana Universität LüneburgProject partner
German Travel Association DRVFutouris contact
